Issue details

Report to explain the contents of the Local Government Ombudsman Annual Review Letter 2019/19. Covering complaints referred to the LGO, findings and any recommendations made.

Decision type: Non-key

Decision status: For Determination

Notice of proposed decision first published: 07/09/2020

Decision due: 13 Oct 2020 by Governance and Audit Committee

Lead director: Chief Executive

Contact: Natalie Kostiuk, Customer Experience Officer Email:

Requested By?: Management Team and G&A committee

Agenda items


  • LGO Annual Review Letter 2019/20 Report