Issue details

Report on the LGO Annual Review Letter 2019. Covering complaints to the LGO for the 2018-2019 period. Examining upheld complaints and benchmarking/trends.

Decision type: Non-key

Decision status: Recommendations Approved

Notice of proposed decision first published: 10/06/2019

Decision due: 15 Oct 2019 by Governance and Audit Committee

Contact: Natalie Kostiuk, Customer Experience Officer Email:

Agenda items


  • Local Government Ombudsman Annual Review Letter 2018/19