To summarise customer feedback from the year
2018/19 and analyse customer contact data to give a clear view of
the voice of the customer
Decision type: Non-key
Decision status: Recommendations Approved
Notice of proposed decision first published: 10/06/2019
Decision due: 23 Jul 2019 by Governance and Audit Committee
Lead director: Executive Director of Operations
Contact: Natalie Kostiuk, Customer Experience Officer Email: natalie.kostiuk@west-lindsey.gov.uk.