Issue details
To summarise customer feedback from the year
2019/20 and analyse customer contact data to give a clear view of
the voice of the customer.
Decision type: Non-key
Decision status: Recommendations Approved
Decision due: 21 Jul 2020 by Governance and Audit Committee
Lead director: Chief Executive
Contact: Natalie Kostiuk, Customer Experience Officer Email: natalie.kostiuk@west-lindsey.gov.uk.
Agenda items
- 21/07/2020 - Governance and Audit Committee Annual Voice of the Customer Report 2019/20 21/07/2020
Documents
- Annual Voice of the Customer Report 2019/20