Agreement is required from members of the
Corporate Policy and Resources Committee to sign off the amendments
and additions that have been made to the Customer Feedback Policy
(previously Customer Experience Policy) prior to it being
implemented and published online.
Decision type: Non-key
Decision status: Recommendations Approved
Decision due: 14 Apr 2022 by Corporate Policy and Resources Committee
Lead director: Chief Executive
Contact: Natalie Kostiuk, Customer Experience Officer Email: firstname.lastname@example.org.