Report on the Local Government and Social Care
Ombudsman (LGSCO) Annual Review Letter 2023 covering complaints
referred to and decided by them between April 2022 and March 2023.
Examining upheld complaints, learning actions and benchmarking with
other similar authorities.
Decision type: Non-key
Decision status: For Determination
Notice of proposed decision first published: 15/05/2023
Decision due: 26 Sep 2023 by Governance and Audit Committee
Lead director: Director of Commercial & Operational Services
Contact: Natalie Kostiuk, Customer Experience Officer Email: firstname.lastname@example.org.
Requested By?: This is an annual report that is presented to G&A committee each year for information.