Policy and Guidance around how to deal with
the actions of customers who display unacceptable behaviours in
their dealing with us causing heavy workload and stress for
officers
Decision type: Key
Reason Key: Affects 2 or more wards;
Decision status: For Determination
Decision due: 18 Jul 2024 by Corporate Policy and Resources Committee
Lead director: Director of Commercial & Operational Services
Contact: Lyn Marlow, Customer Strategy and Services Manager Email: lyn.marlow@west-lindsey.gov.uk.