Report on the Local Government and Social Care
Ombudsman (LGSCO) Annual Review Letter 2026 covering complaints
referred to and decided by them between April 2025 and March 2026.
Examining the types and outcomes of complaints referred and
benchmarking with other similar local authorities.
Decision type: Non-key
Decision status: For Determination
Decision due: 30 Jul 2026 by Thriving Council Committee
Lead director: Section 151 Officer
Contact: Natalie Kostiuk, Customer Experience Officer Email: natalie.kostiuk@west-lindsey.gov.uk.
Requested By?: This is an annual report that has historically been presented to G&A committee. Paul has advised it now need to be presented to the Thriving Council Committee.