Issue details

Report on the LGO Annual Review Letter 2018. Covering complaints to the LGO for the 2017-2018 period. Examining upheld complaints and benchmarking/trends.

Decision type: Non-key

Decision status: Recommendations Approved

Decision due: 6 Nov 2018 by Governance and Audit Committee

Lead director: Executive Director of Operations

Contact: Natalie Kostiuk, Customer Experience Officer Email: natalie.kostiuk@west-lindsey.gov.uk.

Requested By?: Mark Sturgess - for presentation to G&A committee.

Agenda items

Documents

  • Report on the LGO Annual Review Letter 2018