Report on the LGO Annual Review Letter 2018.
Covering complaints to the LGO for the 2017-2018 period. Examining
upheld complaints and benchmarking/trends.
Decision type: Non-key
Decision status: Recommendations Approved
Decision due: 6 Nov 2018 by Governance and Audit Committee
Lead director: Executive Director of Operations
Contact: Natalie Kostiuk, Customer Experience Officer Email: natalie.kostiuk@west-lindsey.gov.uk.
Requested By?: Mark Sturgess - for presentation to G&A committee.